Charley

Shop volunteer
Brief info

I’ve been volunteering at the Ore Hospice shop for 5 months. Before I started volunteering, I had been a full-time mum for the last 20 years, and a carer for my autistic son. He has recently started college and was getting more independent, so l felt more confident about doing something for myself. I wanted to start working, so the job centre suggested some courses they could put me through and one of them was in retail.

I volunteer in the Hospice shop three afternoons a week, which has given me lots of experience. My son knows l’m not far away, which has made it easier to be away from home. Taking small steps has given us both more confidence.

It was a bit scary, but very exciting to start in the shop. I have a brilliant time! I love the atmosphere and chatting to the customers. It’s been really good doing something for myself. Volunteering has also helped me to pass my Level 2 Certificate in Understanding Retail Operations.